OUR WARRANTY
Privacy Policy
Last Updated: August 19, 2026
Mountain Air Spas (“Mountain Air Spas,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, make a purchase, request information, apply for financing through a third-party provider, or otherwise interact with our business.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing or delivery address
- Information submitted through website forms
- Product interests and purchase information
- Communications you have with our team
- Appointment or consultation information
When you visit our website, certain information may also be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Referring website
- Date and time of visits
- Website activity and interactions
We may use cookies, pixels, analytics tools, and similar technologies to collect this information.
2. How We Use Your Information
Mountain Air Spas may use the information we collect to:
- Respond to questions and requests
- Provide information about our hot tubs, spas, cold plunges, accessories, and services
- Process and fulfill purchases
- Arrange product delivery
- Schedule appointments
- Provide customer service and support
- Send appointment, order, and service-related communications
- Send marketing or promotional communications when permitted by law
- Improve our website, products, advertising, and customer experience
- Measure the effectiveness of our advertising and marketing campaigns
- Prevent fraud and protect our business
- Comply with applicable laws and regulations
3. Text Messages and SMS Communications
If you provide your mobile phone number and consent to receive text messages from Mountain Air Spas, we may send you text messages regarding inquiries, appointments, products, promotions, purchases, delivery, or customer service.
Message frequency may vary. Message and data rates may apply.
You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
Mobile information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their marketing purposes.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember user preferences, and support our advertising efforts.
We may use third-party analytics and advertising services that collect information about how visitors interact with our website.
Depending on your browser or device, you may be able to limit or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.
5. How We Share Information
We do not sell your personal information.
We may share information with trusted third-party service providers when necessary to operate our business, including companies that assist us with:
- Website hosting
- Customer relationship management
- Payment processing
- Product delivery
- Email and text message communications
- Advertising and marketing
- Website analytics
- Customer support
- Business operations
These providers may only receive information reasonably necessary to perform services on our behalf.
We may also disclose information if required by law, regulation, court order, or other legal process, or when necessary to protect the rights, property, or safety of Mountain Air Spas, our customers, or others.
6. Financing
Mountain Air Spas may provide links to third-party financing providers.
When you choose to apply for financing, you may be redirected to a third-party website. Information you provide directly to a financing provider is subject to that provider’s privacy policy and terms, not this Privacy Policy.
Mountain Air Spas does not control the privacy practices of third-party financing providers.
7. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
Mountain Air Spas is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
9. Your Choices
You may unsubscribe from promotional emails by using the unsubscribe link contained in those emails.
You may opt out of marketing text messages by replying STOP.
You may also contact us to request that we update, correct, or delete certain personal information we maintain about you, subject to applicable legal and business requirements.
10. Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, technology, or legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or how Mountain Air Spas handles your information, please contact us:
Mountain Air Spas
Phone: (435) 229-8445
Email: Mountainairspas@gmail.com
Website: mountainairspas.com
